[Resolved]  Samsung India — samsung led tv 117cm ua46d5500

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New Delhi, Delhi, 110028

Hi, i am sending this message for your kind notice that i had purchase samsung led tv 117 cm ua46d5500 on 26/05/2012 @ rs. 71938/-. Now our tv is not working & i had complain for the same against complain no. [protected]. Your technician already visit & after seen they told me two parts are not working. We have to pay around rs. 13000/-. I had also approve the same but after 4-5 days when he had visit again they told us company stop manufacturing this model & spare parts are not available.
It's quite shocking. Now tv is like scrap for me, i had spend such a big amount & samsung company technician told me that parts are not available. He was also take my documents invoice copy, my i. D & cancel cheque because he told us company will refund some amount to you. When i call customer care they also told me you will receive some amount but how much not ready to tell.
Main thing is that i am not interested in refundable amount. I want t. V either you make it working or give me some good discount in other samsung model, so i will purchase the new one. We trust in samsung that is why we decide to spend such a big amount on samsung tv but if samsung not take care of our customer than it's a big question on brand value of such a big giant in electronics field.
I hope i had received some satisfactory answer from your side as soon as possible.