Submit a Complaint
Mobile Handsets
Samsung India

[Resolved]  Samsung India — samsung led tv

I registered a complaint for defect in led panel for 32 inch smart led tv.
Till now it has not been resolved and service center makes new excuses very week and postpone to a new date.
Within 8 months of purchase the led has defects in it.
Tv is within warranty period and i am not getting any satisfactory response from samsung. Request number - [protected].
Was this information helpful?
No (0)
Yes (0)
Sep 17, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2017
Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 
2 Comments

Related Samsung India reviews

[Resolved]Samsung Washing Machine - after sales service7[Resolved]Samsung - Complaint against Samsung Electronics under Awesome Twosome Offer6[Resolved]Samsung - missing my mobile9[Resolved]Samsung - Warranty card not provided4[Resolved]Samsung Mobile - Lost mobile phone408
View all 18896 Samsung India Reviews

Comments

I have a front loading samsung 5.6kg washing machine where the drain water pump is not working. Kindly do the needful to get it checked.

Prof. N.K. Gogoi
Contact. No [protected]
Reply
Samsung India Customer Care's response, Aug 5, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
I want to buy warranty for 32 inch led tv. quote [protected]. But no engineer has made the visit.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18896
    Pending
    0
    Resolved
    11183
    View all 18896 Samsung India reviews & complaints
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information