[Resolved]  Samsung India — samsung level u bluetooth is not working

Address:Khordha, Odisha, 751024

I bought a samsung level u in 29thdec, 2016, but its bluetooth functionality is not working. Its unable to create a bluetooth connection with any of the device.
Its under warranty. So can you please assist me how to resolve this problem with my device as soon as possible.

Details of device:
Seller code: e9964e
Supc: sdl[protected]
+1 photos
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Nov 5, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

My Samsung level u bluetooth headset is not working. I tired to go service center but no rply proper. Really bad experience to buy level u. And no proper contact number. So what can I do. Its a under warranty pcs.
Plz let me know my mail. pinang.[protected]@gmail.com
Samsung India Customer Care's response, Jul 17, 2019
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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