[Resolved]  Samsung India — samsung microwave

Address:751010

Dear team
Please find the details
Date of incident-24th july 2017
Invoice no-bpj-s0001003
Date of purchase-01/05/2017
Service request no-[protected]

Purchased a new microwave and with in 2 months from date of purchased pcv got damaged. Sr raised for the same and your engineer mr sukanta kumar contact no-[protected] visited my house on 24th july and as per him pcv was damaged.

He assured me that same will be replaced within 5 to 7 working days.

But today is 9th of august 2017 and already 15 days gone without any solution nor i received any response form your people.

If you people are unable to solve the issue request to refund my money and take back your valuable product. I am attaching the purchase bill for your reference

Regards
Prasanjit mohanty
[protected]/[protected]
+1 photos
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Sep 10, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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