Comments
Hi my name is afroz affan and i have faced the same problem with my j5 prime model its been 12 months i purchased the phone and now the battery has bulged from inside making my phone a curvy one in the middle its become fat and when i went to the service centre they said it would cost me around 7.5 k for the repair .. i dont understand if it would blast and this incident happend in the night when my phn was just beside me i woke seeing my phn as a fat and broken lcd .. i am confused what to do about this phone see i want to go to the court if no action is taken by samsung india. The thing is we are buying phones where they can blast and explode .
Samsung India Customer Care's response, Aug 23, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Jitendra Singh
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)