[Resolved] Samsung India — samsung mobile

Prabal Ngo

from Jaipur, Rajasthan

Address:

Bharatpur, Rajasthan, 321001

I purchased samsung b110 e/d mobile handset on nov. 22, 2017. When i removed sims from it and reinserted them back device start asking 8 digit password. No password was setup by me. I contacted your authorised service centre located at bharatpur, rajasthan. Service centre officials denied to resolve such problem. On contacting company customer service executive they listen my problem but said that it will be chargeable. I am very much unsatisfied by service and their behaviour.

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Jan 1, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Comments

Murtuza Hussain

from Chirala, Andhra Pradesh

I have purchase samsjng s7 edge since the dah i ourchase the phone get hange and blue led appear many time i have to do a hard reset to use my phone and lost lot of data... i request u to solve this issue and help me

Samsung India Customer Care's response, Dec 18, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd