[Resolved]  Samsung India — samsung mobile j2 6

Address:Anand, Gujarat, 388120

Dear sir,
With reference to subject i have purchased a samsung j2 6 mobile phone in november -2016.
We had faced the display problem in this phone in july-2017.
I have given mobile for repairing in your center,
After repairing mobile handed over to me on 14th august-17.
Your representative informed me that there was problem in charging point which was rectified.
But again same problem started on last 28th august, same has been checked on 31st for two hours and returned back.
Now they said there was some formatting problem.
Again on 1st september phone screen has been locked and nothing is displayed.
Now the phone is totally off.
Really i got irritated with this exercise.
So you please take the matter seriously and do the needful in this regards.
A k pandey
M. No.[protected].
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Oct 11, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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