[Resolved]  Samsung India — samsung mobile phone quality

Address:Hyderabad, Andhra Pradesh, 500068
Website:www.samsungindia.com

Samsung mobile centres are fooling around people by telling unnecessary problems to new phone and get done paid without warranty that to in a huge price. Initially there was a problem of just charging to the mobile and later they said it was water logged and according to the policy we cannot repair your phone in warranty as it does not cover water logged in warranty policy.

My mobile was two months (Bought in august 2017) old when the problem raised and it was really a bad experience for me to use samsung mobile phones from then. It even happened with the washing machine also.

They just do this thing to get mobile serviced without any warranty option and they are charging for mother board replacement. They even give fake promises a lot and get us paid at the end of the day.
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Mar 24, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I'm buying Samsung refrigerator June 9th 2017 but not working that product now 4 times problem facing so much problems is there in refrigerator
And cost 46, 000 not easy so I want refund
Samsung India Customer Care's response, Feb 22, 2018
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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