[Resolved] Samsung India — samsung mobile s6 edge plus charging problem

navyanipun

from New Delhi, Delhi

Address:

110052

I have a samsung mobile s6 edge plus. I will facing charging problem in my handset i reached samsung office about this problem thes tell some moisture is in my mobile jack which has to be changed according to samsung executive
I have extended warranty from apps daily via invoice no. 40565
My mobile imei no. 353894/07/059686/0
So i request you pls advise how to repair my phone. I have taken plan of platinum 50k from apps daily

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Aug 10, 2017

Complaint marked as Resolved

pls call me on my number 9999630350 my name is nipun jain my mobile is not charging pls call me as soon as possible as i have lots of losses due to my mobile not working

Samsung India customer support has been notified about the posted complaint.

Aug 10, 2017

nirvaynarayan kumar's response Please return to

Aug 10, 2017

nirvaynarayan kumar's response Jaldi samadhan and call me

Verified Support

Aug 11, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Aug 11, 2017

Updated by navyanipun TODAY I AM AGAIN GOING TO SAMSUNG OFFICE ASHOK VIHAR TO DISCUSS MY PROBLEM OF CHARGING THEY TELL ME THAT DISPLAY WITH JACK HAS BEEN CHANGE WHICH HAS COST OF RS 12000 BUT THEY REFUSE TO SAY THAT WE WILL NOT TAKE CHARGES FROM APPS DAILY FROM WHICH I HAVE EXTENDED WARRANTY SO PLS ADVISE WHAT I DO I PAY RS 5000 AT THE TIME OF EXTENDED WARRANTY AND NOW THEY WANT RS 12000 WHICH IS IMPOSSIBLE FOR ME SO PLS HELP ME ASAP