[Resolved]  Samsung India — samsung note 8

Address:A-1503 SS Coralwood, Behind Dps school, Sector 84, Gurgaon, Haryana, 122001

Hi,

This is to inform you, dealers on olx are selling chinese mobiles on name of note 8. It is increasing fraud of samsung mobiles.
We need a help from your side. I m sending the seller detail below
It is a fraud case. We ordered a phone using olx from olx regeistered number [protected] named magan bhai.
He told us to send a courier and pay using cash on delivery. Because of this we believed on him. He asked us to do intially 500 paytm on phone number [protected] and rest on cash on on 4th april.. It was delivered to us on 7th by ecom express courier. When we opened the courier it was fraud and a samsung chinese phone in note8 box is founded.
His address: vijay chahuan, 40 parvati nagar, behind railway station maninagar ahmedabad
Original name: luv kush gupta
Original phone number:[protected], [protected]
Email id: [protected]@gmail.com
Paytm number we did payment:[protected].
Please help, these frauds are continually increasing.
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Jun 3, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2019
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Complaint comments 

Comments

Dear OLX user,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX

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