Submit a Complaint
Mobile Handsets
Samsung India

[Resolved]  Samsung India — samsung qled un65q7c

Address:Mumbai City, Maharashtra, 400068

Hi
I am planning to buy samsung qled from usa
I need to know how to get international warranty for this product
I tried calling samsung they told me that i have to request seller for international warranty card flagged india
Seller told me that he is not aware of anything related to this
I need to know what is the procedure
Seller is ready to give international warranty if it's possible
Please please please help me
Was this information helpful?
No (0)
Yes (0)
Jan 4, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Nov 24, 2017
Rahul Basnet's response Please repair my phone or replace with new handset.
Verified Support
Dec 01, 2017
Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Dec 01, 2017
Updated by trojan004 Contact no-[protected]
E-mail [protected]@gmail.com
Dec 01, 2017
Updated by trojan004 Reference ID [protected]
Complaint comments 
1 Comment

Related Samsung India reviews

[Resolved]Samsung Washing Machine - after sales service7[Resolved]Samsung - Complaint against Samsung Electronics under Awesome Twosome Offer6[Resolved]Samsung - missing my mobile9[Resolved]Samsung - Warranty card not provided4[Resolved]Samsung Mobile - Lost mobile phone408
View all 18896 Samsung India Reviews

Comments

Issue in touch screen can't see anything and there is no physical harm on phone not even single crack on phone and there is no cooperation from customer care. So please help us..
Reply
Samsung India Customer Care's response, Dec 18, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18896
    Pending
    0
    Resolved
    11183
    View all 18896 Samsung India reviews & complaints
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information