[Resolved]  Samsung India — samsung s6 edge

Address:380013

I am regular user of samsung mobiles scince last 8 years and 2 years back my wife gifted me samsung s-6 edge on my birthday. I am using it till now. But 6 months later i got 1 pink straigt line on my display. Initially i took it easy and i went to samsung authorised customer care to show my problem. They told that u have problem on ur display and it will cost 9350rs. I[censored] get repeaired. I was then worried and i asked some time to think about. But in some time that pink line got wide and now its too much. During such time many peoples came in touch those r having same problem. And just yesterday one of my friend having samsung s-8 edge also got same problem and just in 5 days exprying warrenty time. So i am sure this is most manufacturing defect of all samsung s series and note series. Might be if company doest agree or not but tis fact. And comapred with iphone i never heard such complain. My iphone lover friends even suggested my for iphone but still my wife gifted me samsung. But i think that was our mistake to buy samsung. Now i expect positive step from company and should repair my instrument without any charges.
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Feb 4, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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