[Resolved] Samsung India — samsung s7 edge 10% cashback not received.

vishal vishwakarma

from Kolkata, West Bengal

Address:

Dhanbad, Jharkhand, 828301

I had purchased samsung s7 edge g935fd 32gb blue on 11th may 2017. There was 10% cashback offer when i had purchased it which was promised to be posted in the account in 3 months period, but haven't been received yet. As instructed i had gotten in touch with my bank, but they haven't gotten the amount either till now.

Details:-
Name - vishal vishwakarma

Mobile no - [protected] (Alt no - [protected])

Purchase shop address - shagun enterprise, jain mandir road, b. Deoghar-814112 (Jharkhand), mobile no - [protected], tin - [protected].

Emi no - 357327/07/382556/0, 357328/07/382556/8.

S/n - rz8j208fphz

Payment by:- bajaj emi card

Enclosure - bill copy.

Please i request kindly resolve this issue asap.

Thanking you.

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Jan 20, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd