[Resolved]  Samsung India — samsung s7 edge

Address:Mumbai City, Maharashtra, 400104
Website:Am very frusted

I have purchase samsang s7eadge from
Dubai 27/12/17
I usage 4 month after screen light aumatic off and on i think some small problem but some time suddenly my hand out phone back side glass crack phone also working 2 days but screen not reflect any no so i go samsang gelearry goregaon west 1 girl in counter she see my phone and saying me rs177 charges i saying ok she saying again not reflect any no total cost 18000
Wich tipe international warranty i not under stand very big brand and my phone value about 53000 she said me repair cost in 18000 why billing and box also print international warranty
Plz send me help
Send some big samsang ceo and officer mail id and cell no i want talk direct
Balu jain
[protected]
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Oct 17, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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