[Resolved]  Samsung India — samsung s7 edge coral blue color 32gb

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New Delhi, Delhi, 110063

I had bought a samsung s7 edge in the late january 2017 and i have started facing problems with the battery, auto closure of apps after usage of 2 minutes and what not. Had even filed a complaint against the same under the customer support of samsung india but unfortunately got a reply with various steps to follow which were of quite a waste. I have never seen a customer service like this ever which just shows no interest in following up. Replying back again with anger to the same email id and the reply doesn't gets delivered which is very shattering to get from such a big company which is actually trying to compete with apple. I feel apple has much better and amazing after service than samsung which i happened to buy after hearing great positive points and performance.
This is the first ever phone in which the colour as well fades after few months of the home button.
Battery is not just a problem which is not resolved but the whole phone is a mess. This is the worst buy ever even after buying and being a regular customer for samsung. I hope to get a reply over here for the same with something positive.