[Resolved]  Samsung India — samsung s7 edge mobile display

Address:Nilgiris, Tamil Nadu, 643213
Website:[email protected]

I bought a samsung s7edge mobile on march 2017 and from past few day my display has a black thin line and the mobile is blinking. There was no phycical damage or the mobile did not fall in water nor fell down suddnly the issue started. I took it to a service center near by the r asking me 14000rs for the display i just bought the mobile for 54500rs and they r telling me that the warrenty will not claim this just #. I want a replacement for the mobile or my money back. I even called ur service center there was no reply. Indee the executive tells me samsung will give u the best service dam it. Samsung is a worst company with bad service i will never again buy any samsung products its just money waste. See if somone can help me. My mobile no is [protected].
Was this information helpful?
No (0)
Yes (0)
Nov 24, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Oct 16, 2017
Updated by mehran alfa
Till now i never recived any responce to my complaint if so pls call me on my ph no [protected]
Verified Support
Oct 17, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18896
    Pending
    0
    Resolved
    11183
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information