[Resolved]  Samsung India — samsung s7 edge pink line issue

Address:New Delhi, Delhi, 110052

I am facing this pink line issue on samsung s7 egde since past 8 months which is getting more thicker day by day. On enquiring with samsung care center, there are saying that my handset is out of warranty period and it is display issue on handset and demanding rs.15, 000 with no further defect warranty.

On searching over internet and various social networking sites, i came to know that almost every s7 edge owner is facing this pink line issue, which clearly depicts that it's manufacturing defect and it's samsung's responsibility to replace or repair my mobile as soon as possible.

Spending over rs.52, 000 to buy this handset, it's totally waste of my hardearned money.

Please acknowledge my issue at earliest possible.
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Oct 17, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I am also facing this issue it has only been 3 months since i bought my phone when i took it to the sevice centre they said that it is a physical damage which came from my hand and wont get any warranty actually i havent even dropped my phone once ...
I thought of samsung as one of the big companies...which is so helpful ti its costomers but this...is so bad...

Kindly look into the problen
https://www.facebook.com/groups/[protected]/

Please have a look !
Samsung in other countries have accepted this defect and ready to replace it at their cost .

Waiting for your early reply ...
I am with you..same problem here. What can i do to support this..

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