[Resolved]  Samsung India — samsung s7 edge screen got cracked

Dear sir/madam
I purchased my s7 edge on 15th september 2016 n my screen got cracked accidently i have been using all samsung products wether it's my washing machine my refrigerator n all phones of samsung note 2, note 3 den s6 edge i have used being a great fan of samsung even my husband my son all are using samsung phones.. Custoners who purchased samsung s7 edge after october 1st or on october 1st got the 990rs screen change offer but me who purchased 15days earlier and on higher price is not getting data offer. Please i[censored] want it can click pictures of products n phones of samsung which me n my family are using at our home. Kindly consider my request my phone is still under warranty. Will b thankful being a great fan of your products
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Oct 4, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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