[Resolved]  Samsung India — samsung s7 pink line issue

Address:Bangalore, Karnataka, 560098

My s7 edge which was bought around sep 2016, has a pink line popped up. I started researching abt this and saw tht thr are several s7 edge phones with the same issue. Your cc and service center say tht its bcos i have dropped the phone, if that's the case how come so many phones across the world has the pink line exactly on the same spot? Finally after arguing ur cc offered me 50%discount for the screen replacement, which i declined and they closed my case. I feel tht thr is an manufacturing issue and so i dont wanna spend a penny over this. After having almost 8 phones over last few years for my family and myself i feel betrayed by samsung.
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Apr 4, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Dec 24, 2018
Updated by Raviramaswamy
My contact number [protected] and email ravi.[protected]@gmail.com
Complaint comments 

Comments

Model: Xpress M2830DW
Manufactured: October 2016
M/C: SL-M2830DW/XIP
S/N : 0AN2B8GHAB029CZ
SAMSUNG Laser Printer
Not working. Power cable is working fine, but power is not coming to printer

Contact details
[protected]@gmail.com
[protected]

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