[Resolved]  Samsung India — samsung s8 plus

Address:Jaipur, Rajasthan, 302017
Website:Samsung mobiles

Bought samsung s8 plus on first day of launch and in normal rain water entered into it and phone was declared out of warranty and now that phone is dead and their is no one to listen and your person at the time of sale say that this phone is waterproof and can take anywhere in water i think its your handset defect that water entered.
You are working in a country like india where you have maximum sale and selling handsets which is costlier than other countries.
After that also you people have this kind of service and if you are in any other country you just dont have to even do all this and they people replace your handset.
Kindly see to it otherwise i will take legal action.
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Oct 24, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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