[Resolved] Samsung India — samsung service centre issue

jakemshaikh

from Mumbai, Maharashtra

Jul 21, 2018

Address: Thane, Maharashtra, 421301

Dear team,

I have submit my mobile in service centre for camera issue service centre technician check and ask me to submit mobile for repair under warranty. I have submitted on 14 july and he inform me to collect on 17 july but still i didn't receive my mobile from service centre again they call me on 23rd july.

Its more than a week i didn't receive my mobile.
My bill no is [protected]

I would like to request you to please look into this.

Regards,

Zaki Shaikh.

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Sep 2, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Jul 24, 2018

Updated by jakemshaikh Dear team,

Still problem not resolved. Today I call service centre for checking status but they are not sure about status and ask me to call after two days.

I am very much frustrated from Samsung services.i would like to request you to please look into this matter and get this repaired asap.

Thanks and Regards,

Zaki

Jul 31, 2018

Updated by jakemshaikh Dear Samsung India,

Still i have not received not received my mobile please look in to this matter.

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Comments

jakemshaikh

from Mumbai, Maharashtra

Jul 24, 2018

Dear team,

Still problem not resolved. Today I call service centre for checking status but they are not sure about status and ask me to call after two days.

I am very much frustrated from Samsung services.i would like to request you to please look into this matter and get this repaired asap.

Thanks and Regards,