[Resolved] Samsung India — samsung suppliers in hyderabad

Khaza

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500081

Worst experience again.

I submitted my mobile in samsung service center, hyderabad on 24th nov. Didn't get single message or call up to 28th nov and they didn't even picked my call. Later i send a mail to support india samsung

I got a call from support end yesterday (28th nov) and confirmed that device will be ready by 28th evening. I went there on 29th nov and waited for 3 + hours to get my product

Memory card is not detecting now and i got my device back with complete scratches on screen
I lost water resistant now for my mobile

I don't know how these people are working in samsung showroom.
I brought my samsung s7 edge by 52k and now these guys spoiled my mobile completely

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Jan 9, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd