Address: | 400701 |
Website: | www.samsung.com/in |
#samsungtv #samsungelectronics : the #worst aftersales services india!
Samsung!!! A gr8 love i had samsung has finally turned out to be my frustration! Story behind this is:
1) i purchased samsung led smart tv at 55000 and life of tv was just 3years🙁.
From 3rd year my tv has started restarting continuously and it never worked continously more than an hour.
I called the worst customer service of india that is samsung for the same. They are like we do it and we have best service centers in india.
But they are the worst service center guys i evers seen.
On the 1st visit a year ago they told its mother board problem. Later my tv started working for 6months each day it turns only when it wants to poweron. Tthey charged 600! For saying some
Stupid response for the same.
A year later problem even got severe. Finally again i called #worst #samsungofficialservice. I called multiple times what i[censored]r guy is not professional and you say it's mother board issue and if it is really not!
#samsungservice answer for this sir we do it and ensure that we give correct quote for the repair. They came and charged 8650 for the same.
After #worst #samsungservice tv problem even got worsen with new mother board. With my old motherboard i was able to see tv atleast 1hour day. With new my tv started rebooting even more.
After charging8650rupees #worst #samsungofficial guy has told sir now i am checking power supply, initially when i told to check power supply his answer was its good but now i see its not working should i make some basic solter and make it work.
A fellow #serviceguy who does not even know how to use a #multimeter has blasted and broken the ic in #powersupply. His stupid answer is
Motherboard was gone initially so i need to order powersupply costing around 6000.
My question was can u confirm my tv works after changing powersupply his answer is i need to check.
Currently he changed #motherboard #8650 and asking for 6000 for powersupply. After his fault and he has broken the half working tv completely.
I have the proof for the same. Such a stupid product how can every #indian can buy.
Was this information helpful?
Post your Comment