[Resolved] Samsung India — samsung warranty scam-purchase with in 6 days mobile problem

Babu Kondru

from Bengaluru, Karnataka

Address:

520001

Dear sir
You are given the best possible solution is 100 percent wrong. I want to complete mobile service required. Why because the local service center given the report 100 percent fraud report to you. So please observe and take the necessary action immediately other thing the device submitted in local service center 7th sep but the service center open the device after 3 days this is correct way or service and one thing any liq damage device open after 3 days this is very negligence of local service center this not correct report given to you please check device physically and send report with pics. Ok until than we can not accept your given the temporarily solution. Pl give the best solution to the customer dont play the unnecessary tricks

+1 photos

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Jan 26, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd