[Resolved]  Samsung India — samsung washing machine

Address:

A V L Ch Narasimham, 13-6-84 ,F :No.301,Sai Gayatri Nilayam, Road No.1, Bhavaninagar ,Dilsukhnagar, Hydearabad, Hyderabad, Andhra Pradesh, 500060

Sir,
I have lodged complaint with your customer care on 6.2.2020 and one techncian from m/ s omega techno service came and replaced the outlet pipe. From the time he came to attend he informed and repeatedly insisted for chemical cleaning which will cost around rs.8000/-and informed that the total machine will be dismantled and reassembled after chemical cleaning. Which we have not agreed and then he poured some chemical packet and asked to wait for 12 hours which will clean all the dust. T my surprise he has not even cleaned the machine nor the chemical which he droppred in the machine has cleaned the dust bag. He has also charged rs.1350/-including service charge. I do not understand what service he rendered to me. Rather he made another problem to me.
One more thing i have never seen in your advertisements about chemical cleaing. Is there any such thing.
Narasimham
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