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[Resolved]  Samsung India — screen cracked again for s7 within 3months replaced screen twice

Address: Pune, Maharashtra, 412105

Job no [protected] - screen replaced from samsung free cost due to error in the screen
Job no [protected] - paid 6872 for replacing the screen again

Not sure why the screen is so weak and user is continuously facing problem with the screen bleeding purple. Can you please help.
Last time i got a help from samsung delhi and i was given a free repair for the same
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Jul 27, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2018
Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Aug 04, 2019
Updated by anupamchampati My screen without any crack or damage is showing green LCD even after replacement and I have new job for it now Job No [protected]

LCD screen which was replaced with Job no [protected] Company accepted the fault in display and replaced
again with Job no [protected] .

Please provide me replacement of mobile I think there is some defect in my model or my series may be defective. I cannot afford to replace the screen too frequently.

 
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Samsung India Customer Care's response, Jul 2, 2018
Verified Support
Dear Customer,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd

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