[Resolved] Samsung India — screen problem

[email protected]

Address:

122018

I bought phone on 25th march and 2 days later it resulted screen problem and even not working. Intimidate on 27th we went to its service center and they checked confirmed that it is having actual screen issue and set is confirmed to be replaced. At that time i was not having complete accessories and went next day and they told that phone is all right now and to be taken back. As phone can be replaced within 14 days, we not sure when this will reoccur again!
Phone still lying at store more than 4 days and they even did not make jobcard.
Rahul-[protected]
Samsung india

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May 16, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd