[Resolved]  Samsung India — service centre

Address:Ranchi, Jharkhand, 834002

I submitted my phone to sidhant telecom, ranchi, they took more then 10 days to repair my phone (Still not repaired) at first they told me they'll repair it in 3 days then extended it to 7 days and now it has been more than 10 days. Still no idea when will they repair my phone. Very poor and slow service. Like me there are 1000 o[censored]nsatisfied customers in jharkhand.
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Oct 17, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
Samsung India Customer Care's response
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt
Complaint comments 

Comments

He said that my parcel was arrived in India at New Delhi . He said that inside parcel there was a $500000 cheque and Samsung S8 plus . For clearence as a custom charge he told me to give him ₹30000. I want to ask that should I give Him that money or not

I am suppose to purchase a S8 plus 128gb from the samsung flagship store located at Shayamal cross road ahmedabad the response from loan process to each and every step was pathetic and 3rd grade by Jaimin And Hardik price give was incorrect delivery time was around 4 5 hours i will never buy a samsung product here after
Ur service engineer came yesterday for installation of new LED tv. He open the packing and said he bring wrong fitting and go back to bring right fitting but never came till now. While all packing left opening. So unprofessional behavior. Still not support from servie center, Aligarh
Very bad experience with SAMSUNG
Do needful asap.

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