[Resolved] Samsung India — service is just a name

Mohsin Khan102

from Vadodara, Gujarat

Address:

Nashik, Maharashtra, 422011

I have given my phone on 21st oct 17 at samsung service center nasik for screen replacement in offer of one time replacement
1. Documents requirement not cleared at the the time of phone submission
2. Service centre manager contact no not ready to provide
3. Company approval pending till the time
4. Pathetic service customer should know how much time it takes
5. Phone already repaired but i have to wait till company approve but it wasn't informed prior to me

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Dec 17, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Oct 31, 2017

Kamendra Singh's response My Refrigerator is not working

Verified Support

Nov 06, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

Kamendra Singh

from Lalganj, Bihar

It is under warranty period .I have called so many times in local service center at chhapra Bihar but no one has picked up the mobile .kindly help me .

Samsung India Customer Care's response, Nov 30, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd