[Resolved]  Samsung India — service timing

Address:

713204

I went to service centre samsung durgapur city centre west bengal. I got a phone metro 313 in july 2017. The operating hours mentioned 10am -8 pm. I requested the technician at 7.15 pm to check what's wrong with my phone as it's display had disappeared. The person simply started shouting that don't you understand the system is closed at 6pm so i will not check the phone. I requested to take the phone and asked him to register a complaint in next day within working hours. To that also he simply refused and asked to come back before 6 pm in next day. I am working and even if i try my best i can't reach before 6pm. So what is the need of keeping a big board outside stating operating hours is between 10am-8pm.