[Resolved]  Samsung India — side by side refrigerator

Address:Patna, Bihar, 800014
Website:[email protected]

I have purchased side by side refrigerator on 10th june. But my normal fridge side not cooling properly. I have complained so many time. One day service center people hs changed sensor but problem not rectified. I have complained to sent senior engineer. One people has come he detected that 3nos sensors to be changed. He has misbehaved with my family and challenged that no body will come further and now complained has closed without visiting the home.
So it requested to take necessary step to rectify other wise i will file case in consumer coart as well as in session coart for mishaving with my family also for not rectification. It is also mental harsment.
Thanks
Rajeev kumar
Mobil no [protected]
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Sep 11, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I have a j1 4g handset.i braught it march2017.. but the main problem of the set is changing timing is too late is about more than 5 hours why is cause?
Samsung India Customer Care's response, Aug 10, 2017
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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