[Resolved] Samsung India — side by side refrigerator | |||||
I have purchased side by side refrigerator on 10th june. But my normal fridge side not cooling properly. I have complained so many time. One day service center people hs changed sensor but problem not rectified. I have complained to sent senior engineer. One people has come he detected that 3nos sensors to be changed. He has misbehaved with my family and challenged that no body will come further and now complained has closed without visiting the home. So it requested to take necessary step to rectify other wise i will file case in consumer coart as well as in session coart for mishaving with my family also for not rectification. It is also mental harsment. Thanks Rajeev kumar Mobil no [protected] Was this information helpful? | |||||
Sep 11, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Aug 10, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
1 Comment | |||||
Comments
61%
Complaints
18896
Pending
0
Resolved
11183
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd