[Resolved] Samsung India — side by side refrigerator having issue with lcd display on door and annoying sound while opening /closing of doors

neo.abi1000

from Hyderabad, Telangana

Address:

751002

Water droplets are forming on the lcd display. Some annoying sound is coming while opening and closing of the doors. I have given complain around 4 times. Everytime a reference number is given to me. Some guys visit once each time i gave a complain. But after that they didn't response at all. I'm fed up with this kind of service from samsung. It's better not buy any samsung product from now onwards.

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Oct 19, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Sep 08, 2017

Updated by neo.abi1000 These are the reference no tho the complain I have given
reference no[protected]
reference no[protected]
reference no[protected]
reference no[protected]

If They will not respond, I will go for consumer forum

Verified Support

Sep 12, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Sep 22, 2017

Updated by neo.abi1000 Its not solved. I tried to call the concerned person after he contacted me but no response again. These are the images i want to show you. Soon samsung will receive a notice from consumer court.

Oct 08, 2018

Updated by neo.abi1000 Its been more than a year, Till now the issue of my refrigerator isn't solved. I have hired a lawyer, he didn't respond after some days. The Samsung also didn't respond.
Now due to the above issue the lcd panel is not working.

Oct 08, 2018

Updated by neo.abi1000 They have marked it as solved but the issue was not solved.