[Resolved]  Samsung India — sir i am complaining about an email which i have received telling that my phone, no. has won a cash prize of 2 crore. pls tell me if it is fake!

Samsung electronics uk ltd samsung

House, chertsey surrey kt17 0ps.

Attn: dear lucky winner,

This is to inform you that you have won a prize money of (£1, 000, 000.00. One million great british pounds in india currency nine crores indian rupees rs. 9, 000, 000.00/-inr) 51 inch samsung plasma tv &

Samsung galaxy s10+ smartphone‎ from the samsung electronics 2019 mobile award uk. This was a mobile draw promo which was held in london, united kingdom. The samsung electronics promotion is sponsored by united kingdom promo and other international companies. The samsung electronics mobile draw is held to encourage you and others to play and promote mobile users.

Information about england samsung electronics anniversary.

Samsung electronics anniversary, is an independent anniversary organization that has been financially assisting people with its intention to change people's life since 2009, many people have benefited from it over the year's. All participant were selected randomly through a computer ballot system of different mobile number over 1, 000, 000 unions and corporate bodies that are listed all over the world and your mobile number happens to be among the lucky 10 selected mobile number by our samsung electronics machine system from over 1, 000, 000 mobile number that was used for the contest, this is how you won the samsung electronics award prize.

To file your claim, you are to provide your information for final verification to enable you receive your cash prize of one million pounds, 51 inch samsung tv and your samsung galaxy s10+ smart phone, provide your claims information as required below:

1. Name in full:
2. Address:
3. Nationality:
4. Age:
5. Sex:
6. Occupation (Position held):

7. Annual income:
8. Home phone & mobile number:
9. Country of resident:

10. Attach scan copy of your valid id proof

This program is promoted and sponsored by samsung electronics united kingdom. We intend to use this medium to help individuals generate fortunes, which would encourage them to expand their business frontiers thereby creating more opportunities and assisting with humanitarian concerns within their immediate environment. All winning must be claimed not later than two week of acknowledgement. After this date all unclaimed funds will be returned to samsung electronics company for next promo edition.

Note: you are to keep your winning personal to your self, do not disclose to any one until you have claim your prize, because samsung electronics company has discovered a huge number of double claiming due to recipients informing close friends relatives and third parties about their cash prize and also sharing their winning notification. As a result of this, these friends try to claim the winning prize on behalf of the real recipient. You can as well come over to london for the claim of your prize if necessary.

Congratulations again from all our staff. Please do regularly check your mail as we update you when to receive your winning.

Best regards,
Dr. Andrew griffiths.

Email: [protected]@samsungaward.com
Office line: +44-[protected]
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Apr 19, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Mar 16, 2019
Updated by Anju2001
Please tell if this message is fake.
Verified Support
Mar 18, 2019
Samsung India Customer Care's response
Dear Customer,

This is in reference to your complaint wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.

Thanks & Regards,

Customer Experience
Samsung India Electronics Pvt Ltd
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