[Resolved] Samsung India — sm-g930 mobile compliant

karuna kumar y

from Lucknow, Uttar Pradesh

Address:	533001
Website:	www.samsung.com/in/support

I given my s7 mobile samsung service center (Prasad mobile & electronics) in kakinada on[protected] due to mobile not set charging and hear phones problem after several visits samsung team given mobile on[protected] they resolved charging not set problem but i found display issue display (Brightness & contrast) not good they changed the display even though it is in good condition so i given mobile again service center for solve the problem when ever i taking mobile i found display poor quality so i asked to your team for display issue after that they told display also changed i am unable to understood with out any information they changed directly if is good condition so please take-up issue and resolve the problem after given mobile still i did not receive any update from samsung.

Regards,
Karuna kumar. Y
[protected]

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Oct 13, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd