[Resolved]  Samsung India — spare part in-availability

My samsung galaxy note 5 (Out of warranty) display had flickered 26 th aug 2017. To get it repaired, i approached the samsung service center tambaram, chennai, tn. They received my phone and gave a job sheet without any work order number or job number in it (I asked for the number, "no need any sir"was their reply. They promised me to give my mobile on 29/8/2017. I keep on followed, they keeps on postponing, i reached the service center again and asked for my phone, since no backup not done with it. I have more office data and personal data, bank details in it. Met a manager named mr. Mani, he told that your phone will be delivered with in two days since the part is not available, again i trusted the manager and left the phone in the center. I again called them on 6-sep-2017, still no part received. Asking for two more days time. I was totally unsatisfied with their service. Some one please help me get my phone repaired.
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Oct 11, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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