[Resolved] Samsung India — television

ujjwal2000

from Delhi, Delhi

Address:

New Delhi, Delhi

I a consumer of samsung television would like to bring your attention to an extremely disappointing experience that i had while availing the services of the company . Not only the service engineer but the customer care of the company was equally ignorant about the urgency of the situation . Unfortunately service charges have been paid and this seems to be the probable reason for the delay . The service engineer war rude enough to handle the queries upon questioning . Different statements are given at different times, making t a worse experience for us . Thus with respect to this complaint and the difficulties caused we would like you to take a concrete step soon !!!

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Dec 15, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd