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Samsung India

[Resolved]  Samsung India — television

Address:Aurangabad, Maharashtra, 431005

Dear samsung,
Its been absolute disaster on my part that i bought a samsung tc model no 40j5300, on 3aug 2015 for inr 45k. Within two years its having a screen burn out issues and the cost of panel quoted by your customer support is 22k with one month of warranty, how shameful is that.
That's almost half the price of tv, i will take this issue in consumer court and make you penalize for the harassment i am suffering because of you.
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Jan 7, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Nov 30, 2017
Mohamed Asarudeen's response Contact me.[protected]
Verified Support
Dec 06, 2017
Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 
1 Comment

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Reply
Samsung India Customer Care's response, Dec 6, 2017
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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