Samsung India — trapping the customer for money

Address:144001
Website:samsung

Dear All

we had submitted the J6 SM J600 32 GB BILL DATED 7-8 -18 for the check as upper part of the display having darkness .
we approach the customer care they initially submitted the phone for the checking the phone .

Now after one our they called back for charges 3500.

so ridiculous.Cellophane is underwarranty

plz look into the matter to avoid to lodge the complaint in consumer court

Manjinder singh
[protected]
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Samsung India customer support has been notified about the posted complaint.
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Dear Team

No doubt you forwarded the complaint .But it is not our solution i bring your attention on the customer care who is exploitation the innocent customers who come from the village .

Engineer making fool to the customer by trick because nobody knows the term @ condition.

I m unable to draw the reality .

If you had some audit process so please implement...

without any damage the charge money.

plz do the needful

Manjinder singh
[protected]
Samsung India Customer Care's response, Nov 19, 2018
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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