[Resolved]  Samsung India — tv display not functioning. tv just 3 months old!

Address:

Gurgaon, Haryana, 400053

I am so frustrated with the service provided by samsung, india. My phone number is [protected]. I so want to pursue legal recourse against them and take the management who leads customer service to court! I have bought an expensive tv whose display is not functioning within 3 months of purchasing it! And instead of replacing it, samsung has been insistent on fixing the panel. It is so frustrating to deal with their customer service and voc team, who have given me false information after i broke down and relented to them repairing it (Gave up after yelling on the horrible service and customer ownership) about the part being available and repairs being completed by tomorrow. Now, they do nto know when the part will come or when the repair will be done. How can a new tv break down within 3 months!!! Care for your customer!