[Resolved]  Samsung India — under warranty phone repair/replacement samsung note 4

Address:New Delhi, Delhi, 110093
Website:WWW.SAMSUNG.COM

I purchased samsung note 4(sm-n910gzweins) imie 351550/07/024847/0 via flip cart. I submitted my phone on dated 11/8/17 due to very much heated while charging and its re start itself and sudden switch off in low battry. To mr.Kapil ([protected]) at bharat communication he gave me ack. Slip with bill no.[protected] on (11/8/2017) and said after open we call you back. After 1 hr. He call me that the phone will not cover in under warrenty as phone has 1 ic damaged inside baord & its chargable rs 24000. I asked that is there any physical damaged?he replied no but its melted due to heated up so we considers it in under damaged and battry also week not giving 100% voltage to hardware. Then i made a call to samsung ccc[protected] and complaint to(executive neha ref no. [protected]), rajeev, sachit. My phone is in new condition & no any damaged even single scratch please help me as i purchased this phone for rs 26400.& submitted under warranty.& no physical damaged pic is avaliable with samsung ccc also and bharat communication
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Sep 23, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Aug 24, 2017
Updated by mdhs
samsung is a big fraud company they have no motherboard for galxy note 4 so they are not repairing my phone and they are charging 24 thousand samsung is big fraud company and i will never purchase any phone of samsung in future=i promise
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