[Resolved]  Samsung India — unresolved problem of samsung gt 8262

Address:

Agra, Uttar Pradesh

Sir, i have mobile gt 8262 of your company. Its battery back up was very low, so, i purchased battery from your s. C. On 09/05/17. My problems started from battery. Old battery was charged in my mobile, new battery was not recharged. There is no indicator of charging. So, i again went to s. C. And replace with another battery. The problem of charging remained as it was. Then, your executives at call centre advised me to take my mobile set to s. C. I took it to s. C in 29/07/17. There, your technician at tokeno.94, checked my problem as i described above. He advised me to submit my set along with battery, but, lt being saturday in 29/07/17, i had to need the set, i did not submit the set. After the backup of old battery was little, then, i again went to your s. C. On 29/10/17 saturday my off day
With my problems, your so called engineer received my set after depositing inspections charged rs. 177, and told me at my no. No.[protected], the expenditure of mobile set rs.1600 approx and after depositing half of expenditure of repairing, they started to repair it. I again deposited rs.700 on 30/10/17 with assurance of resolved problem would tell me on mob.in 01/11/17. There was no response till03/11/17, i called your call centre, they told me my mobile was complete, so, i went to collect my set, your efficient engineer told me to deposit of rs.7000 of repairing expenses. I was shocked at the efficiency and experience of your staff at s. C. Now, what i have to do after the expense of rs.177 and rs.1142, please advise us. I submit the documents that i got from your s. C. After spending my 8 visits and rs.1319.