| Address: | Indore, Madhya Pradesh, 452001 |
I had given the mobile to samsung service centre for solving the problem slow working of my mobile.
When i went to take the mobile back, i found there are lots of scratches at the bottom of my mobile and at the time of giving they checked my mobile and write on job sheet about my screen guard broken not about anything else. When i am telling that the scratches are not there at the time of giving phone they are telling me we don't open it just taken for software update, it is not possible that scratches done at the time of software update. If the scratches are there at the time of giving phone, they have to mention. But they didn't mentioned and properly checked by authority at the time of taking phone.
Now after long discussion with samsung authority they come to end of discussion and saying that they change the mobile body ring. It means they will open my new mobile.
Just tell me why i will open my new mobile because of negligence of the samsung service center. Although samsung helped me to change the ring of the mobile, but for their negligence i dont open my new mobile as it will always considered the mobile open for the future.
Highly unsatisfied from samsung service center and from samsung authority of india also. Was this information helpful? | 
Post your Comment