[Resolved] Samsung India — unsolved problem after 6th times serviced

Sanju Nabajja

from Mumbai, Maharashtra

Address:

421003

After submitting for more than 6 times its still unsolved. Mr. Pradeep singh from delhi had seen case n yet unsuccessful and people from thane service center keep on making fake promises. Everytime they give back my gear fit 2 with some unsolved problem and new problem. U people kept on giving fake assurance but never completed. I submitted my smart watch more than 6 times n still my problem is not solved seriously shame on u people seriously shame on u people.. [protected]

Was this information helpful?

No (0)

Yes (0)

Oct 18, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd