Address: | Chennai, Tamil Nadu, 600042 | Website: | www.samsung.com/in |
I bought a galaxy j7 pro in the month of jan2018. The warranty period is 1 year
Suddenly the display turned reddish colour, when i went to service centre they said that a small scratch is (1-2 mm) appearing at the back edge of the phone so they denied to repair the phone under warranty.
How can a consumer use the phone without a small tiny small scratch for 9 months and for this reason how they can reject my request.
For that small scratch they say the phone got broken and it will not be covered under warranty.
Is this the service is being provided by reputed samsung company.
If i would have aware of such type of silly resons i wouldnt have bought samsung washing machine and refrigerator last month.
I need clarification and service from samsung india Was this information helpful? |
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