[Resolved]  Samsung India — warranty (mobile set)

I have purchased a samsung mobile named galaxy j7 pro (Detail given below). I have noticed a small purple line on right side o[censored]pper corner within a month from the date of purchasing which converted in to a black circle and increased gradually and covered almost all over display within 4-5 days. No instance of any press or damage to mobile set has been noticed. Samsung dealer refused to repair it under warranty and requiring rs. 4500/- to replace the lcd. I have sent a request through samsung customer service vide request no. [protected] on dated 12.01.2018 but no response has been received so far. Particular of mobile set is as under:

Mobile name galaxy j7 pro
Model no. Sm-j730gm
Imei slot-1 [protected]
Imei slot-2 [protected]
Sr. No. Rz80n5lsy
Date of purchase [protected]

Keeping in view of the facts narrated above you are requested to intervene the matter and direct your authorized dealer in shimla city (Hp) to repair this mobile set under warranty free of cost so that the goodwill of company could remain up to the level of customer satisfaction. Please inform as early as possible about the action taken in this regard.