[Resolved] Samsung India — washing machine auto front loader tumble wash wf60b2bhsd 6.0kg

DayanandaNayak

from Coondapoor, Karnataka

Address:

Udupi, Karnataka

We have purchased a samsung washing machine on[protected]. The machine was recently not working properly because of which we registered a complaint to harsha udupi on[protected]. The washing machine has a warranty of 10 years. Despite having a warranty of 10 years they sent us a technician who charged us rs.3026. Our question is why should we pay the repairing amount if the warranty period has not expired?
Hence we request you to look into the matter and remburse the amount paid.

Thank you
Dayananda nayak-[protected]
Udupi

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Oct 31, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd