[Resolved]  Samsung India — washing machine

Address:Vadodara, Gujarat, 390012
Website:www.samsung.com/in

Under the reference complaint no [protected] the washing machine was delivered after rectification (Rectification as informed by samsung service centre)
My front door washing machine again stopped working within a span of one month.
I was again asked to pay the charges to repair the machine under complaint no [protected].
When i denied to bear any charges (As i have already paid for the circuit that got damaged) samsung closed my compliant without my consent. When i called customer care again they requested to open the compliant and so i again opened the complaint with request no [protected]. Again the same thing was repeated and complaint was closed by samsung without my consent. When i called customer care they booked the complaint with other reference no [protected].
Samsung offers one of the worst services and they just know how to harass customers.
I do not understand how many times do i have to keep on paying the charges and also this has wasted so much of my time. I will not pay any expenses now. If my washing machine is not repaired free of cost within two days time then i will take legal actions against samsung service centre and also i will stop buying any samsung products.
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Oct 19, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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