[Resolved]  Samsung India — washing machine

Address:

Kottayam, Kerala

Never buy a samsung product. Their service is very poor. I have registered a service request and if you call the customer care, they do not have any information like service center number, head office number, supervisor's number or any thing. They will say, we will resolve your complaint as early as possilble, and this as early when come only god knows. If you tell, we want to talk to your supervisor, they will say will arrange a call back in 4 hours, and that 4 hours will not happen even after 48 hours, and the person talk to you will give all promises and none of that will come to reality. For me head office told they will take action against the service center, they are saying lies, part are not there, i am waiting to see what action they are going to take. Some my advise to everyone, is that never buy any samsung product.