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[Resolved]  Samsung India — washing machine

Address:Prakasam, Andhra Pradesh, 523301

I bought a samsung front load washing machine few yeas back. One week back there was a complaint in the machine. I complaint on online nd the complaint number is [protected]. But there is no proper response from the company and the service center. Very high negligence and very poor service response. I dont know how to complain directly to the company. Even the online is available there is no response fro their service centers. It is one week gone but the problem is not resolved. Please consider the request. And hope the problem will be solved as soon as possible
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Nov 4, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2017
Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 
1 Comment

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Comments

In have purchased Samsung galaxy a7 2017 from Samsung online store but handset is arrived at dead I have revered handset to savex warehouse but they not credited my refund to my account plz they action Samsung estore
Reply
Samsung India Customer Care's response, Oct 14, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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