[Resolved]  Samsung India — washing machine

Address:

600042

Hi tech service center anna nagar west chennai, has taken the mother board of washing machine last month did some service gave it to us and it did not even work for 10 days it again broke down they charged us 3717. Now they have taken it and it's more than a week and they keep stalling someone needs to look at this pathetic services provided to samsung customers. Why is samsung authorising such people who cannot respond over the phone with proper information every time we have to call and they keep postponing saying they have not got the board from head office, can someone look into this before i easier it in consumer complaints board